Tarjeta Cliente: loyalty for retailers

Our own loyalty platform: points, promotions, automatic personalised messages and optional PVC cards. With a panel for the shop and a points checker for the customer. 10 years running and over 50 shops on board.

+25años de oficio +300proyectos entregados 100%a medida

Keep your customers coming back with points and promotions

What's included

Loyalty programme by points, by euros or both
A counter-side panel, no software to install
Automatic personalised notifications to each customer
Purchase-history database, exportable
Gift cards and prepaid vouchers
PVC cards with your brand and barcode
Customers check their points from their phone
Setup, training and first campaigns included

Frequently asked questions

Do I need to change my POS or install anything?

No. Tarjeta Cliente runs in the browser, so any computer, laptop or tablet with internet will do. You log in with a username and password, without touching your current POS.

Can I use it across several shops?

Yes. A chain, a franchise or a retailers' association can share the same customers across shops. You can decide whether transactions are shared or each shop keeps its own.

Are the plastic cards required?

They're not compulsory: the system works just as well identifying the customer by their details. PVC cards help people remember to ask for their points, and we produce them with your brand if you want them.

Which messages can go out automatically?

Birthday greetings, balance reminders, nudges to customers who haven't visited in months, or one-off promotions. You write them once, the system adds each customer's name and sends them when due.

Can my customers see their points?

Yes, from their phone at tarjeta-cliente.com/consulta-tus-puntos, with their details. You can also remind them of their balance with an automatic notification.

How long does setup take?

Setup includes configuration, and we help you build the first campaign and the notifications. If you order plastic cards, manufacturing sets the timeline.

An aColor product

How Tarjeta Cliente works inside

It's a web platform: nothing gets installed on the till or on the shop's computer. You log in with a username and password from any device with internet, and it works the same for a single shop as for a chain, a franchise or a retailers' association.

tarjeta-cliente.com · dashboard
Panel de Tarjeta Cliente: teclado para introducir el importe, promoción del 5%, saldo y puntos del cliente y pestañas de movimientos, bonos, tarjeta y cliente
Day to day at the counter: you type in the amount, the system applies the promotion you've set up and adds points or euros to the customer who swipes the card.
tarjeta-cliente.com · alerts
Editor de mensajes automáticos de Tarjeta Cliente con campos personalizados de nombre y apellidos, y configuración de envío por aniversario del cliente con aviso cinco días antes
Messages are written once and go out on their own: the system adds each customer's name and decides who gets them and when. In the example, five days before their birthday.
Points, euros or both

Each promotion is set up separately: collect points to redeem for gifts, give back a percentage of the purchase in euros, or both at once.

Nothing to install

It runs in the browser. Any computer, laptop or tablet with internet will do; no software or specific till needed.

Automatic messages

Birthdays, balance reminders, customers who haven't been in for months or a one-off promotion. Set them up once and the system sends them on its own.

Profile and history for every customer

How often they've come, what they've bought, which promotions they've used and their balance. Export it to Excel whenever you like.

Gift and prepaid cards

Load an amount onto a card that one customer pays for and gives to someone else, who comes to spend it in your shop.

Vouchers, transfers and prize draws

Session vouchers, moving the balance from one card to another and prize draws among your customers, all from the same dashboard.

Several shops

A chain or an association can share the same customers across shops, and choose whether activity is shared or kept separate.

PVC cards with your brand

Credit-card format, printed in full colour on both sides, with a different barcode on each card and short numbering if you want it.

In use at
Hospitality and restaurantsBeauty and aestheticsDental clinicsNeighbourhood shopsGyms and health centresFashion and accessoriesRetailers' associations

What it costs

Set-up Includes getting it running, help creating your campaigns and setting up the automatic messages €200 + VAT
Annual maintenance One shop, up to 3,000 registered customers €148.62 + VAT
Additional shop For chains, franchises or associations €60 + VAT a year
500 PVC cards Design included, free delivery €463.30 + VAT
1,000 PVC cards Design included, free delivery €523.77 + VAT
2,000 PVC cards Design included, free delivery €672.40 + VAT

Maintenance goes up in tiers according to the number of registered customers (6,000, 9,000, 12,000, 15,000 and 20,000). The full tiers and card specifications are on tarjeta-cliente.com.

What we do

Points and promotions

Every purchase adds up; your promotions reach the people who actually buy from you.

Direct communication

Automatic, personalised messages to your customers, no spam.

A panel for the shop

Sign-ups, points and campaigns from one simple panel.

10 years running

Over 50 shops on board, integrated into your website.

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